Local services

Some services aren't run by the association or its management company. Here's who to call for the common ones. For anything HOA-related, use TownSq and the Who to contact page.

Police (non-emergency)

Houston Police Department, Westside
3203 S Dairy Ashford Rd, Houston, TX 77082
832-394-5600, open 24 hours

For non-emergency police matters, suspicious activity, noise complaints that need police, and welfare checks. For emergencies, always call 911.

City of Houston 311

Dial 311 or visit houston311.org. Use it for streetlight outages, road or sidewalk problems, drainage, illegal dumping, traffic signs and signals, and other city-maintained infrastructure.

City trash and recycling

For missed city pickup, recycling questions or city bulk collection, call 311 or visit the City of Houston Solid Waste website.

Animal control

For stray, dangerous or mistreated animals, call 311 to be routed to Animal Control.

Parks and public places

Issues at public parks, trails or facilities (including Waldemar Park) go to the city or county through 311.

Streets

Potholes, flooded streets, downed signs and drainage problems: submit a request through 311.

The HOA and its management company can't submit city or county requests for residents, so please contact the agency directly. Contact details can change.